Frequently Asked Question

Frequently Asked Questions

HOW DO I SPEND POINTS?

Click on the pop up tab "rewards" in the bottom right corner of the screen and make sure you are logged into your account. You can spend points be clicking on the points tab. Under the Reward section, you can click 'Redeem' next to the reward you want to claim.

HOW MUCH DOES IT COST TO JOIN?

Absolutely NOTHING. Yes that's correct, Our loyalty program is totally free! We do it to say 'thank you' to our awesome customers!

IS THERE A LIMIT TO HOW MANY ORDER POINTS I CAN GET

Of course not! We want to reward you for being loyal to our brand!

I MADE MY PURCHASE ON TWO DIFFERENT EMAILS, IS THERE ANYWAY WE CAN MERGE ACCOUNTS

Unfortunately, the system will not allow us to combine accounts. One email must be chosen and used from that point forward. If you typically checkout via PayPal, we recommend using the account associate with your PayPal email for all purchases.

IF I SAVE UP ALL MY PERKS, CAN I JUST GET ONE GIFT CARD, INSTEAD OF MULTIPLE TEN DOLLAR GIFT CARDS

In order to prevent abuse, purchases with Swanky Baby Vintage gift cards as the payment method do not accrue points.

I MADE A PURCHASE, WHERE ARE MY POINTS?

Your points will be displayed in your reward program tab on our website on the bottom right and can be viewed while logged into your account. Once you receive an award you can use it anytime after they are earned as a coupon code.

WHY CAN'T I USE MULTIPLE DISCOUNT CODES AT CHECKOUT?

We cannot combine multiple discount codes. One code is allowed per purchase. You will not be able to use reward point codes along with any other discount codes.

Pre-loader